Cookie Policy
Last updated: 16 October 2026
1. About this policy
This policy explains how Clear Minds uses cookies and similar technologies on clearminds.com. Where equivalent technologies are used in our app, the same health-data restrictions apply.
Read this policy alongside our Privacy Policy, which explains who we are, how we handle personal information and how to exercise your rights.
Contact: info@clearminds.com
2. What cookies and similar technologies are
Cookies are small files placed on your device. They can help a website recognise your browser, remember preferences, operate a shopping basket or maintain a secure session.
Similar technologies include pixels, tags, local storage and software development kits. These may record interactions or communicate information to a service provider.
Session cookies normally expire when your browsing session ends. Persistent cookies remain until their expiry date or until you delete them.
3. Health and medical data: excluded from cookies and tracking
Clear Minds does not use cookies, pixels, analytics, advertising tools, app technologies or server-side tracking to collect, process, store, track, infer or use personal health or medical data.
This includes information about an individual’s:
- Physical or mental health.
- Health status.
- Medical conditions.
- Health or wellness conditions.
- Symptoms or diagnoses.
- Treatment or medication.
- Medical history.
We do not use pages visited, links clicked, purchases, content viewed, session choices or interactions with health and wellness topics to infer an individual’s medical conditions or physical or mental health status.
We do not sell, share, disclose or transmit personal health or medical data through these technologies to Meta, Google, OpenAI or any other third party.
We do not use personal health or medical data for advertising, retargeting, profiling, audience creation, personalisation or automated decision-making.
Consent to analytics, functionality or advertising technologies does not authorise the collection, inference, use or sharing of health or medical data.
These restrictions apply regardless of whether a technology operates in your browser, in our app or through a server-side connection.
4. Categories of cookies and technologies
Strictly necessary
These support functions needed to provide the service you request, such as:
- Secure login and authentication.
- Shopping baskets and checkout.
- Account and subscription access.
- Security and fraud prevention.
- Recording your cookie preferences.
These technologies do not require consent where they meet the applicable legal exemption. You can block them in your browser, but some website functions may stop working.
Functionality
These remember optional preferences and improve convenience, such as language, region or other non-essential display choices.
Where consent is required, these technologies are used only with your consent.
Analytics and performance
These help us understand general website and app performance, identify technical problems and improve usability.
Information may include ordinary device and browser details, interaction events and performance measurements. Health or medical information must not be included or inferred.
Where consent is required, these technologies are used only with your consent.
Advertising and measurement
These may help measure advertising effectiveness and support advertising using permitted, non-health-related information.
We do not use them to identify medical conditions, infer health status or build health-related advertising audiences.
Where consent is required, these technologies are used only with your consent.
5. Information these technologies may process
Depending on the technology, its purpose and your preferences, ordinary information may include:
- Cookie or device identifiers.
- IP address and approximate location.
- Browser, device and operating-system details.
- Session and security information.
- Your cookie preferences.
- Non-sensitive interaction and transaction events used for permitted measurement.
These categories do not permit information revealing health or medical status to be collected or transmitted. The restrictions in section 3 apply to all events, identifiers, page information and associated data.
6. First-party and third-party technologies
First-party cookies are set through our website. Third-party technologies are provided by external services.
We use Shopify to support our storefront and checkout. Other services may provide analytics, communications, embedded media or advertising measurement.
Where used, third-party services may include Google, Meta, OpenAI and YouTube. Their technologies remain subject to the restrictions and consent requirements described in this policy.
Third parties may also process information under their own privacy notices when you interact directly with their services.
Further information:
Using a provider’s opt-out tool is additional to, and does not replace, your choices through our cookie controls.
7. Managing your choices
You can accept or reject optional cookie categories through our cookie banner or available cookie-preference controls.
Where consent is required, rejecting optional technologies does not prevent you from using the website’s essential functions.
You can change or withdraw your consent through the available cookie-preference controls. Withdrawing consent does not affect processing lawfully carried out before withdrawal.
You can also use your browser settings to view, block or delete cookies. Deleting cookies may remove your saved preferences, and you may be asked to choose again.
Browser settings may not control every app technology or server-side process. Contact info@clearminds.com if you need help understanding your choices.
8. Cookie duration
Cookie durations vary by provider and purpose. Some expire at the end of a session, while others remain for a defined period or until deleted.
There is no single expiry period that applies to every cookie. Provider documentation and any detailed cookie information available through our preference controls explain relevant durations.
9. Personal information and your rights
Where cookies or similar technologies process personal information, our Privacy Policy explains the relevant purposes, sharing, international transfers, retention and your rights.
Nothing in this Cookie Policy permits the collection, tracking, inference, storage or sharing of personal health or medical data.
10. Changes and contact
We may update this policy as our technologies, services or legal obligations change. The publication date above identifies the latest version.
For questions about cookies, tracking or your preferences, contact:
